Corinium Blog

With the world of CX buzzing with new opportunities and everyone trying to get ahead of the competition, I thought it was a good time to reach out to a couple of contacts to see how they view the curr[...] Read More

Keynote Presentation: Building The Case For Actionable Customer Experience – Perspectives from a B2B Environment Read More

Keynote Presentation: Devising and Implementing a Robust Strategy for Achieving Customer Centricity Across a Global Business Read More

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When aiming to turn a traditional company into an organization around the customer, some factors are to be considered. Once it is clearly established that all kind of organizations and industries have[...] Read More

At the recent Chief Customer Officer Melbourne event, Ben Shipley, Partnerships Director at Corinium caught up with Jeff Winter of Pitney Bowes to talk about: Read More

Creativity died and it’s time to give it a fitting obituary. Read More

We had an opportunity to interview Girish Balasubramanian, VP, Product Strategy, Customer Experience and Analytics at Western Union ahead of the upcoming Chief Analytics Officer, Spring happening on M[...] Read More

It is not that long ago that it was unusual to find a Chief Customer Officer (CCO) or even someone whose primary function was owning the company/group wide Customer Strategy, whilst being a member of [...] Read More

Chief Customer Officer Melbourne gathered over 180 of the region’s leading customer experience executives and showcased a fascinating mix of engaging presentations, topical discussion groups, and in d[...] Read More