Corinium Blog

We were lucky enough to sit down with Dutta Satadip ahead of the Chief Customer Officer USA event he will be speaking at in January. He gave us some key insight into his career, strategies for achievi[...] Read More

Ahead of the 2nd Annual Chief Customer Officer Sydney, we asked our CCOs for their best practice tips on driving customer centricity in their organisation, as well as how to avoid the most common pitf[...] Read More

After a couple of decades of CX professionals trying to raise the customer strategy up the company totem pole, we are now in a place where most execs claim CX as a primary focus and potential differen[...] Read More

What is the current state of play in the customer experience landscape, and how do you see it changing over the next 12 months? Read More

In anticipation of Lior Arussy, Author of 6 books and Renowned Thought Leader on Customer Experience, presenting at Chief Customer Officer Sydney, we asked Lior to answer some questions about what he [...] Read More

In an age where customer obsession is fast becoming the number one item on every executive's agenda. We are seeing more and more disruption in the market place from start-ups who base their business w[...] Read More

American Banker – Penny Crosman – July 20, 2017 Read More

Digital transformation isn’t just about technology. It’s bigger than that – an organization’s culture, operations, business applications and content all are impacted. So then, how does an enterprise e[...] Read More

Is it important to have a CCO in the modern CX economy? Read More

We caught up with Greg Nichelsen, Executive Manager, Customer Data and Analytics, from Suncorp to gain insight on Artificial Intelligence in combination with analytics, and how it impacts the organisa[...] Read More