Corinium Blog

10 Ways That Artificial Intelligence Has Transformed the Customer Experience Read More

Chief Customer Officer Sydney gathered over 200 of the region’s leading customer experience executives and showcased a fascinating mix of engaging presentations, interactive roundtable discussions, ca[...] Read More

I chat with Jeff Winter of Pitney Bowes who is visiting all the way from the USA for CCO Melbourne 2017. Read More

CXPerts Podcast with Kristi Mansfield, Director CX Strategy & Transformation, Oracle. Read More

At our Chief Analytics Officer event that took place in Boston on October 2017, we interviewed some of the top experts in data and analytics and asked them what their predictions are for the world of [...] Read More

In the run up to Chief Customer Officer USA we were fortunate to sit down with Dave Nelson from Armstrong Relocation. Dave shares his thoughts on recruitment, people development and technology. His ca[...] Read More

We were lucky enough to sit down with Marc Riesenberg ahead of the Chief Customer Officer USA event he will be speaking at in January. Tell us a bit about your background and how you ended up in your [...] Read More

Presentation from Chief Customer Officer Sydney 2017- Rodd Martin - Utilising data-driven personalised video technology to enhance engagement across the customer lifecycle. Read More

I have touched on this before, but have been giving this topic of omni-channel CX more thought in the run up to Chief Customer Officer USA. What I am talking about is the integration of text, voice, s[...] Read More

How different is the millennial customer? So much thought has been given on how to capture the “distracted” generation, that perhaps we are missing the role of generation Y. But are we wrong in our as[...] Read More