Corinium Blog

The Chief Customer Officer (CCO) is rapidly becoming fundamental in every organisation. Over the next 5-10 years, it is expected that every organisation will have the equivalent of a CCO. As organisat[...] Read More

Europe's premiere Chief Customer Officer conference and Customer-Centric Leaders Join us at the Amba Hotel Marble Arch, London from 6-8 June 2017 Read More

Digital Transformation is everywhere, disrupting industries and changing the way people live, work and engage. However, results from a research study from Verint and Opinium of 24,000 consumers and 1,[...] Read More

Rajeev Venkat, Verint Systems Read More

By Rajeev Venkat, Verint Systems Read More

I was talking to a software provider a while ago who provides 'voice of the customer' solutions and asked the above question: "why do customers leave"? Read More

The Chief Customer Officer (CCO) is rapidly becoming fundamental in every organisation. Over the next 5-10 years, it is expected that every organisation will have the equivalent of a CCO. As organisat[...] Read More

Driven by commoditization, the source of competitive advantage for many of today’s organisations has been reduced solely to delivering better and more consistent customer experience than their competi[...] Read More

Strategy, Innovation and Product Development in the Age of the Customer Park Hyatt Melbourne, 4-5 April 2017 Read More

Chief Customer Officer - Keynote Presentation: Critical Success Factors – Getting Business Value from Improved Customer Experience Read More