Corinium Blog

Fifteen months ago, Business Insider called Evernote the first dead unicorn. While some might despair at such criticism, Evernote took it as a challenge. Read More

Chief Customer Officer - Keynote Presentation: Driving Greater Profitability and Business Outcomes from Customer Success • Defining what customer success truly means and implications for client loyalt[...] Read More

Keynote Presentation: The Blueprint – Advocating a Customer-Centric Culture of Innovation Across Distributed Touch Points • Most organizations understand the benefits of customer-centricity, however t[...] Read More

Chief Customer Officer - Keynote Presentation: Advocating Customer-Centric Transformation From The Inside Out to Deliver on Service Excellence • Leveraging your platform to instil customer-centric val[...] Read More

It seems that these days, an ever-growing number of C-suite titles exist. As a company, we support CDOs, CAOs, CROs, CLOs and CCOs. But there are CISOs, CPOs, CHOs (Chief Happiness Officers!) and many[...] Read More

The “CX era” has spawned thousands of exciting technology offerings which help companies engage more meaningfully and effectively with their customers. But in this ocean of options, it’s easy to overl[...] Read More

Picture this: You know that you need to focus on Customer Experience and you have formulated a clear cut strategy. You have started to progress but you are having more setbacks than you anticipated. W[...] Read More

Artificial Intelligence (AI) is transforming industries from healthcare to retail at a rapid pace. As one of the mass emergent technology trends set to revolutionise business over the coming years, AI[...] Read More

When asking the question to Senior Executives "How Customer -Centric is your company", there are typically two answers: Read More

Keynote Presentation: Fostering Internal Advocates and Loyal Promoters Fostering Internal Advocates and Loyal Promoters • Web • Contact Centre • Wealth Connect • Branch Direct Indirect • Financial Adv[...] Read More