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May, 31 2017

Transitioning from a Legacy Company to a Customer Centric Organization

CCO Enterprise content management Tech DIscussions analytics and data management CDO Conference Article Artificial Intelligence Big Data CAO CDAO CDS Chief Customer Officer Cloud data services CUSTOMER Customer Experience IBM IBM Watson

When aiming to turn a traditional company into an organization around the customer, some factors are to be considered. Once it is clearly established that all kind of organizations and industries have[...] Read More

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May, 02 2017

The CXperts Podcast: Jeff Winter, Pitney Bowes for CCO Melbourne 2017

CCO Interview Article Chief Customer Officer CUSTOMER Customer Experience Event

At the recent Chief Customer Officer Melbourne event, Ben Shipley, Partnerships Director at Corinium caught up with Jeff Winter of Pitney Bowes to talk about: Read More

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April, 11 2017

Chief Customer Officer Melbourne 2017 - Amrita Bhattacharyya, Stellar Evolve & Kerry Gillfeather, Transport for NSW

CCO Presentation Conference Chief Customer Officer CUSTOMER Customer Experience Event Summit

Chief Customer Officer Melbourne gathered over 180 of the region’s leading customer experience executives and showcased a fascinating mix of engaging presentations, topical discussion groups, and in d[...] Read More

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April, 11 2017

Chief Customer Officer Melbourne 2017 - Andrew Malcolm, Evernote [Presentation]

CCO Presentation Conference Chief Customer Officer CUSTOMER Customer Experience Summit

Chief Customer Officer Melbourne gathered over 180 of the region’s leading customer experience executives and showcased a fascinating mix of engaging presentations, topical discussion groups, and in d[...] Read More

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April, 11 2017

Chief Customer Officer Melbourne 2017 - Andrew Smith, Telstra [Presentation]

CCO Presentation Conference Chief Customer Officer CUSTOMER Customer Experience Summit

Chief Customer Officer Melbourne gathered over 180 of the region’s leading customer experience executives and showcased a fascinating mix of engaging presentations, topical discussion groups, and in d[...] Read More

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April, 11 2017

Chief Customer Officer Melbourne 2017 - Brad Meehan, Strativity Group [Presentation]

CCO Presentation Conference Chief Customer Officer CUSTOMER Customer Experience Data Summit

Chief Customer Officer Melbourne gathered over 180 of the region’s leading customer experience executives and showcased a fascinating mix of engaging presentations, topical discussion groups, and in d[...] Read More

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April, 11 2017

Chief Customer Officer Melbourne 2017 - Carol Rollings, Vodafone [Presentation]

CCO Presentation Conference Chief Customer Officer CUSTOMER Customer Experience Summit

Chief Customer Officer Melbourne gathered over 180 of the region’s leading customer experience executives and showcased a fascinating mix of engaging presentations, topical discussion groups, and in d[...] Read More

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April, 11 2017

Chief Customer Officer Melbourne 2017 - Cassandra Goodman, Bupa [Presentation]

CCO Presentation Conference Chief Customer Officer CUSTOMER Customer Experience Summit

Chief Customer Officer Melbourne gathered over 180 of the region’s leading customer experience executives and showcased a fascinating mix of engaging presentations, topical discussion groups, and in d[...] Read More

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April, 11 2017

Chief Customer Officer Melbourne 2017 - Michael Renzon, inQuba [Presentation]

CCO Presentation Conference chief analytics Chief Analytics Officer Chief Customer Officer CUSTOMER Customer Experience Summit

Chief Customer Officer Melbourne gathered over 180 of the region’s leading customer experience executives and showcased a fascinating mix of engaging presentations, topical discussion groups, and in d[...] Read More

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April, 11 2017

Chief Customer Officer Melbourne 2017 - Paul Humphrey, Call Journey [Presentation]

CCO Presentation Conference Chief Customer Officer CUSTOMER Customer Experience Data Summit

Chief Customer Officer Melbourne gathered over 180 of the region’s leading customer experience executives and showcased a fascinating mix of engaging presentations, topical discussion groups, and in d[...] Read More

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