Corinium Blog

Welcome to the new year, filled with new opportunities, predictions and repetition. With the momentum from 2017, we can expect digital strategy to become the core of several businesses in South Africa[...] Read More

Santa Claus. Even if you don’t celebrate the day of turkey, gammon and Quality Street, we all know who this guy is. Some of us may even know that the incarnation we hold so dear was the result of Coca[...] Read More

In the run up to Chief Customer Officer USA we were fortunate to sit down with Dave Nelson from Armstrong Relocation. Dave shares his thoughts on recruitment, people development and technology. His ca[...] Read More

There is a very big, very scary-looking dollar value given to digital transformation technology investment - $1.2 trillion in 2017! This astonishing, and seemingly unfathomable figure, only demonstrat[...] Read More

We were lucky enough to sit down with Marc Riesenberg ahead of the Chief Customer Officer USA event he will be speaking at in January. Tell us a bit about your background and how you ended up in your [...] Read More

I have touched on this before, but have been giving this topic of omni-channel CX more thought in the run up to Chief Customer Officer USA. What I am talking about is the integration of text, voice, s[...] Read More

How different is the millennial customer? So much thought has been given on how to capture the “distracted” generation, that perhaps we are missing the role of generation Y. But are we wrong in our as[...] Read More

We were lucky enough to sit down with Dutta Satadip ahead of the Chief Customer Officer USA event he will be speaking at in January. He gave us some key insight into his career, strategies for achievi[...] Read More