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September, 19 2016

Driving the CX Agenda: Who’s Behind the Wheel?

CCO Article Chief Customer Officer Customer Experience

“Have a very good reason for everything you do” – Laurence Olivier Read More

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August, 23 2016

What every Chief Customer Officer should be worried about

CCO Article Customer Experience

It starts with “s” and ends with “s” and, at one time or another, sends shivers up every Chief Customer Officer’s spine. Of course I’m talking about silos – organisational silos, channels silos, produ[...] Read More

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July, 22 2016

Leading content and conference producer, Corinium, embarks on a brand refresh: “It’s all about connected thinking”, says CEO

CCO Chief Data Officer CDO Article Big Data CAO CDAO CDS chief analytics Chief Analytics Officer Chief Data Scientist Customer Experience Data Analytics Data Management Data Scientist

Corinium, the leader in content and conferences for the emerging C-suite in data, analytics and digital innovation, recently embarked on a brand refresh. This is in line with the growing importance of[...] Read More

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January, 10 2016

How NOT to do Customer Experience initiatives

CCO Article CUSTOMER Customer Experience

In this 3 minute video Peter Strohkorb talks about how businesses can easily get their drive towards customer centricity, customer experience and customer satisfaction wrong. Hint: it does not start w[...] Read More

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November, 11 2015

Ogilvy Presentation Customer Engagement Opportunities Through Data

CCO Presentation CDO Big Data Customer Experience Data Analytics Data Management

Ogilvy Presentation Customer Engagement Opportunities Through Data Read More

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