Corinium Blog

Based on Clarivate Analytics data covering scientific publications and patenting activity, this report specifies the 25 government agencies worldwide that are most successfully channeling their basic [...] Read More

Analytics within a traditional organization often starts as a top management initiative aimed at increasing productivity. Implementation faces several challenges, and top management sponsorship could [...] Read More

Scientific Method Managers in every organization have to continually make decisions on how to run their businesses most effectively and efficiently. These decisions cover every aspect of a business or[...] Read More

The Financial Services Industry is undergoing more upheaval than any other industry; be it regulation, changes in consumer behaviour, changes in distribution channels or increasing threats from a numb[...] Read More

In today’s business, most organisations have two goals. The first is to produce a product or service, and the second is to supply that product or service to a customer. Businesses come in many differe[...] Read More

Whilst browsing the internet I came across a compelling quote by Peter Ferdinand Drucker who asserted that, “The aim of marketing is to know and understand the customer so well the product or service [...] Read More

Understanding Operational Readiness in Mining “This document will explore the factors that determine the level of lifecycle costs and emerging operational readiness best practices that can dramaticall[...] Read More

My new book “The Economic Singularity” argues that in the next few decades most humans will become unemployable because machines (AI systems plus their peripherals, the robots) will be able to do anyt[...] Read More

Industrie 4.0 Read More

Yesterday I enjoyed one of the most useful (and cathartic) discussions on CX I’ve ever had. I had the privilege of chairing Corinium’s Chief Customer Officer Conference in London. Around 50 CCOs and r[...] Read More