At the recent Chief Customer Officer Melbourne event, Ben Shipley, Partnerships Director at Corinium caught up with Jeff Winter of Pitney Bowes to talk about:

• The Emergence of the CCO role
• The difficulties of Transformation
• What matters in the present and future of CX programmes

Jeff was one of the most raved about presenters at the event and it was great to get to spend a little extra time with him. Have a listen.

Come join us at the upcoming Chief Customer Officer APAC Events:

Chief Customer Officer Singapore, 11-12 July
Chief Customer Officer Sydney, 1-2 November