What would you consider as the biggest challenge faced by CDOs today?

Change Management. Everything we are doing implies major change to the enterprise and people are resistant to change.

How do you think Big Data will impact your industry?

Greater opportunities to personalize the client experience

In your opinion, do people, in general, in your organization appreciate the value of data in decision-making? What do you think can be done to improve the situation?

Academically yes. However when it comes to implementing strategic improvements versus continuing with their tactical work-arounds, it is difficult for them to make the change. More emphasis on change management and education.

How would you explain the role of a CDO to a fresh graduate?

Accelerating enterprise innovation and transformation through strategic management and use of data and analytics

How do you see the role of CDO evolving in the next 3-5 years?

Closer relationship with the Chief Strategy Officer

Putting up a credible data analytics infrastructure is always a cost issue? How would you justify this to your company’s CEO/CFO?

Use Gartner’s Infonomics Framework